This Privacy Policy describes how The Green Scissor (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
As legally defined, PPI or personally identifiable information refers to details collected on the Internet about an individual consumer. Anonymized information refers to details collected on the internet that does not identify a person. If you have additional questions regarding your rights under this Privacy Policy please contact us.
The Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site and information neccessary to process your purchases. We collect personal information when users apply for an account, submit contact form requests, place online orders, browse the website, read and interact with email communication. This information may include your name, company name, address, email address, username, password, web browser, IP address, time zone or other details.
Purpose of Collection
Personal information is collected for the purpose of order processing, fulfilling customer service requests, fulfilling requests for product information, returns processing, reviewing complaints, improving customer experience, gathering feedback for implementation of events, surveys or promotions. If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders
How Do We Protect Your Data?
The Green Scissor is committed to protecting your personal information. We implement security measures to maintain the safety of your personal information. The full website is encrypted via Secure Socket Layer (SSL) technology. We utilize security tools and perform regular malware scanning. All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers. Protecting your personal information is important to us and we work to protect against unauthorized use, disclosure, alteration, or destruction of the personal information we collect on our Site. However, no data security measures can guarantee 100 percent against compromise.
Who We Share and Do Not Share Your Data With/Third Party Disclosure
Delivering Orders: We share your personal information with third party providers for the sole purpose of fulfilling and delivering orders (example: we share your name, address and telephone number with UPS or USPS)
Processing Payments: We use a third-party service Authorize.net for payment processing. We share your personal information with Authorize.net for the sole purpose of processing payment transactions. We do not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy. Authorize.net adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council. The Green Scissor does not store credit card information on its servers.
Marketing: We do not sell or trade your personally identifiable information to outside parties for marketing purposes.
Spam Protection: We use Google reCAPTCHA (which stands for “Completely Automated Public Turing test to tell Computers and Humans Apart) to help prevent spam. ReCAPTCHA is a test designed by Google that helps to differentiate humans from bots. ReCAPTCHA takes a snapshot of what you’re doing on the Site, compares that information to what it knows about bot activity, and uses an algorithm to decide whether you’re a real person or not. We share information with Google when you choose to Submit communications to us through our Contact page. If you are logged in to your Google account while also submitting a form on the Site, Google will be able to collect more information as your logged in state acts as permission for it to do so. To learn more about Google’s Privacy Policy, please see their website.
Protecting Company Rights, Security, and Interests: We will share your personal information to protect the security or integrity of our Site and our business and the safety, rights, property, or our security, the Services, any other entity, or the general public. We will share your personal information in the prevention of fraud, security, or technical issues or to prevent or stop activity that we consider to be, or poses a risk of being, an illegal, unethical, or legally actionable activity. To use as evidence in litigation.
Legal Compliance: We will share personal information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding. To respond to a subpoena, warrant, court order, or other legal process. As part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
How Long Will The Green Scissor Keep your Information?
The Green Scissor keeps different kinds of personal data for varying lengths of time, depending on the Purposes for which they are processed. For instance, we will retain basic account information for all accounts in active status for the purpose of fulfilling orders and services. We will hold your Personal Information as long as necessary for the relevant Purpose.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties. To make such a request, please contact us. If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, taxation or security purposes.
California Data Retention
We keep your California Personal Information for as long as needed or permitted according to the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) for the duration of a contract with you; (iii) as required by a legal obligation to which we are subject to; or (iv) as advisable considering our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations). We may remove California Personal Information for inactive accounts from our database, subject to any applicable legal or regulatory obligations. Furthermore, we may delete California Personal Information from our database at any time and without providing any reason.
Cookies and How They Are Used on Our Website
A cookie is a small amount of information that is downloaded and stored on your computer when you visit our Site. We use Functional Cookies on our Site which allow certain functions for ease of online purchasing. You can control and manage cookies in various ways which vary from browser to browser. See the “Tools” or “Preferences” or “Help” sections of your browser for how you can set preferences to approve or deny cookie storage requests, delete stored cookies automatically when you close your browser and more. Keep in mind that restricting the use of cookies on our site may render certain services as unavailable and/or alter the site so it does not perform normally. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as allaboutcookies.org.
We use the following cookies to optimize your experience on our Site and to provide our services:
Do Not Track Signals
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. You may, however, disable certain tracking as discussed above (e.g. by disabling cookies).
For more information about do-not-track signals, you can visit All About Do Not Track (allaboutdnt.com/).
Childrens Policy
We do not knowingly collect any personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will endeavor to delete such personal information from our systems.
Changes to this Notice
We may change our privacy policies due to changes in the relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which we handle personally identifiable information under this policy will be provided on our website. By continuing to use our site after we post changes, you agree to the terms of the updated policy.
Contact
For more information or if you have questions, or if you would like to make a complaint, please contact us by email at grow[at]thegreenscissor[dot]com or by mail using the address below:
The Green Scissor
304 E Gobbi St #B
Ukiah CA 95482
Updated October 20, 2023